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Leandro Pelorosso's Avatar

Leandro Pelorosso

Incorporación 16 abr 2021

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Última actividad 20 dic 2024

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Última actividad de Leandro Pelorosso

Leandro Pelorosso creó una publicación,

Publicación Developer - Zendesk APIs

Hello!

 

Is it possible to use the API to search for tickets containing one term or another? For instance, I would like to retrieve tickets with “Camping Trip” or “Lunch Break”. I am being able to find by one of the terms, but failing to use OR operator to retrieve issues containing either one of them.

 

Any idea if this is possible?
Thank you so much!

Publicado 20 dic 2024 · Leandro Pelorosso

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Leandro Pelorosso hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

Hello all !

Using jquery to solve this sounds like a great idea. Any suggestion to implement the same strategy when the form is displayed inside the chat widget? (since the elements do not exist in the ready function, we cannot change them until they appear.

Thank you!!

Ver comentario · Publicado 20 nov 2020 · Leandro Pelorosso

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