Peter Rush

1. Comunidad
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Thanks Ryan - appreciate the response.  I understand the challenge of permitting customization while managing security.  I would suggest a phased approach - can you start by enabling a simple messa...

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• Peter Rush
• Creación 7 de junio de 2017 13:27
• 1 voto

1. Comunidad
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Ryan, Are there plans to allow some basic customization of the login screen (beyond just logo and name of the help center?) Our instance of ZenDesk is private and we need the ability to post a s...

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• Peter Rush
• Creación 5 de junio de 2017 16:44
• 1 voto

1. Comunidad
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

Hi Ryan - thanks for the quick response.  Can you provide a table showing how the standard user roles in the interface map to the JSON values in session? Like this... Administrator >> Manager Agent...

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• Peter Rush
• Creación 8 de marzo de 2017 14:01
• 0 votos

1. Comunidad
2. Discussion - Tips and best practices from the community
3. Help Center user segmentation using Google Analytics custom dimensions

A question about user role - I was expecting to see the role value correspond exactly to the "Role" user field in the app.  However, it appears that users with "Administrator" role in the app don't...

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• Peter Rush
• Creación 7 de marzo de 2017 15:11
• 0 votos