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Phil Sexton
Incorporación 06 may 2021
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Última actividad 22 oct 2021
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Última actividad de Phil Sexton
Phil Sexton hizo un comentario,
Comentario de la comunidad Feedback - Ticketing system (Support)
All I need is to be able to add 2 CC's to an automated email (Macro) to say that they have contacted the wrong department and then close the ticket. The reason that I have to add them in by CC is because they cannot see the ticket details any other way.
If you have another way for my non agent staff to see tickets for a particular brand, that would also fix my issue.
Ver comentario · Publicado 31 jul 2019 · Phil Sexton
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