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Jan's Avatar

Jan

Incorporación 15 abr 2021

·

Última actividad 22 oct 2021

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4

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2

RESUMEN DE LA ACTIVIDAD

Última actividad de Jan

Jan creó una publicación,

Publicación Feedback - Voice (Talk)
Hotline issues

I have the issue that sometimes the hotline seems to turn off after reloading zendesk and sometimes it stays on.

This makes me sometimes miss time on the hotline since I don't always notice it turned off.

Publicado 18 ago 2021 · Jan

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2

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1

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Jan creó una publicación,

Publicación Feedback - Ticketing system (Support)
Merged Tickets

When a Ticket is merged Into one it's not possible to see the merged Ticket until you reload the Ticket that was merged into.

Example:

Ticket 1 is merged into Ticket 2. Text of Ticket 1 only appears in Ticket 2, after Ticket 2 is reloaded.

Publicado 22 mar 2021 · Jan

2

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3

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2

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