Darren Taylor
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Última actividad de Darren Taylor-
Darren Taylor hizo un comentario,
Anyway to have a macro prepopulate the company/organisation name field? Saves us from having to write the company name each time.
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Darren Taylor hizo un comentario,
Thanks Gabriel. Light agent would work, but I don't think we have access to it on our Enterprise plan.
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Darren Taylor hizo un comentario,
Is there any way to give an agent read-only access to another group's tickets?
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Darren Taylor hizo un comentario,
When a ticket is in an open status and we add a CC to the ticket. Can we set up a trigger to email notify the CC that they have been added to the ticket? I've been playing around with it but can't ...
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Darren Taylor hizo un comentario,
We've tried updating our URL for our help centre and asked our IT team to make the relevant edit to the CNAME, however we still get this error. and the help centre is no longer accessible, so now ...
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Darren Taylor hizo un comentario,
That's great! Problem solved. Thank you for your help ;)
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Darren Taylor hizo un comentario,
Thank you. Tried that and that seems to only change the tick icon.
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Darren Taylor hizo un comentario,
Yes that was the issue. I removed it and it worked. Cheers! Sorry one more thing. Is there a way of also changing the size and color of the X which dismisses the confirmation? I thought it might be...
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Darren Taylor hizo un comentario,
Hi Vladan Thank you for the quick response. This did the job! Awesome.
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Darren Taylor creó una publicación,
Edit "Your request was successfully submitted" confirmation
RespondidaAfter a customer submits a request you see a "Your request was successfully submitted" confirmation along the top of the page. Is there any way of editing it? I would like to change the colours a...