Adrian V
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Actividad reciente de Adrian V-
Ah, that is a different beast entirely and could be caused by a number of things. Initial thoughts are either the Notify Requester of Public Comment trigger not being correctly setup, or possible o...
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Hi Michael Roy Someone from Zendesk actually reached out to me to help review our settings and see what was up. Turns out there was a problem with our Triggers setup.If you want a new ticket create...
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Hopefully the last update from me before this is either fixed or I have our support center services relocated to another provider. If anyone else is struggling to reach out to their users because o...
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I'm really hoping there's some traction on this because just 28 minutes ago my team received another prompt asking us to reach out to a user who's having trouble with a specific resource on our pro...
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Thanks Dane, I have just attempted to toggle that setting and send myself (personal email address not previously seen by our Zendesk environment) a test message. It seems that nothing is coming thr...
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Similar issues here. I've been running a Help Center for nearly 2 years now and only today found out that if I try to initiate contact with someone who's not already on our Zendesk system, instead ...
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Similar issues here. I've been running a Help Center for nearly 2 years now and only today found out that if I try to initiate contact with someone who's not already on our Zendesk system, instead ...