Maria Karenda

We need a week starting on Wednesday since our reporting is following a fiscal calendar. It would be great if someone from the Product team could give an answer if this added yet to the roadmap. 

 

Many thanks!

We would love an option to select a default email address per group instead of the brand. We have the app and triggers in place but our agents would prefer the sender email being correct without manually choosing it or saving the ticket with an internal note first.