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Sonja London

Incorporación 15 abr 2021

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Última actividad 22 oct 2021

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RESUMEN DE LA ACTIVIDAD

Última actividad de Sonja London

Sonja London hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1 for desktop notifications.  How is this not already native???

 

 

Ver comentario · Publicado 03 dic 2018 · Sonja London

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Sonja London hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

@avi - would love to help beta test and hear more about your progress.

Ver comentario · Publicado 20 may 2018 · Sonja London

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Sonja London hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Has this been addressed by Zendesk ?  Hard to believe this is not an option!

Ver comentario · Publicado 21 jul 2017 · Sonja London

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Sonja London hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Kristen - can you elaborate on " they couldn't easily surmount the problem of scale presented by the end-users data set" ?

I do not understand why adding a cc by a trigger or automation would be massively different than when we add them manually now.  Adding them manually is just a lot more work for us.  

 

 

Ver comentario · Publicado 19 may 2017 · Sonja London

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Sonja London hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

This is the most important missing feature for us.  

Why after 7.5 years  is it's status going backwards from planned to "we are not sure why we cannot do this" ?

 

Ver comentario · Publicado 19 may 2017 · Sonja London

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