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Francis Engbert
Incorporación 15 abr 2021
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Última actividad 22 oct 2021
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Francis Engbert hizo un comentario,
Chris, I'll chime in to support this request. That explanation you got is a bunch of BS. Perhaps the real reason has to do with the fact that we're paying ZD for the time the caller is making their way through the round-robin search for an agent and ZD would lose some of that revenue if we were able to answer the calls faster. Or maybe I'm just being cynical.
Ver comentario · Publicado 21 mar 2019 · Francis Engbert
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Francis Engbert hizo un comentario,
I'm chiming in to express my support of this request. In my opinion this is the #1 shortcoming of Zendesk Talk.
Ver comentario · Publicado 22 feb 2019 · Francis Engbert
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