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Raoul Zellien's Avatar

Raoul Zellien

Incorporación 15 abr 2021

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Última actividad 22 oct 2021

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Última actividad de Raoul Zellien

Raoul Zellien creó una publicación,

Publicación Feedback - Ticketing system (Support)
Linked Problem ticket field not usable by triggers automations macros

The field called Linked problem is not queryable by macros / triggers / automations. This would be really helpful in case we'd need to do some action to all incidents linked to a specific problem ticket.

Bulk updating tickets works only with small batches of tickets, but in case there are a few thousand tickets like this it becomes virtually impossible to work with.

Publicado 14 may 2019 · Raoul Zellien

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