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Christopher Kenrick's Avatar

Christopher Kenrick

Incorporación 15 abr 2021

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Última actividad 04 dic 2024

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9

RESUMEN DE LA ACTIVIDAD

Última actividad de Christopher Kenrick

Christopher Kenrick hizo un comentario,

ComentarioPublishing and sharing dashboards

Dan Lucy-Lloyd you can, if you click on your dashboard > share there is a public link part at the bottom of the pop-up box to share publically, you can set a password with the link and send it on

Ver comentario · Publicado 04 dic 2024 · Christopher Kenrick

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Christopher Kenrick hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I am at a loss as to why this doesn't exist!

Ver comentario · Publicado 29 mar 2023 · Christopher Kenrick

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Christopher Kenrick hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and close our initial one down but this just doesn't make it simple.

Surely there's an easier way??

Ver comentario · Publicado 26 ene 2023 · Christopher Kenrick

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Christopher Kenrick hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Matthias,

Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients!

Thanks,
Chris

Ver comentario · Publicado 30 ago 2022 · Christopher Kenrick

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Christopher Kenrick hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

I absolutely +1 this!!

We updated to this yesterday and that's a massive bug bear! Please introduce ASAP

Ver comentario · Publicado 05 abr 2022 · Christopher Kenrick

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Christopher Kenrick creó una publicación,

Publicación Feedback - Voice (Talk)

I think it would be a good idea to be able to see what option a user has dialled on the Talk IVR.

This would make for good reporting in Analytics as you would be able to see where calls went off to.

Publicado 16 abr 2019 · Christopher Kenrick

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