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Octave

Incorporación 13 may 2021

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Última actividad 16 oct 2021

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Última actividad de Octave

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Hi!  Is there a way to understand ticket touches for tickets submitted by an end user, not just those created by agents?  I'd like to understand the number of tickets submitted to our team and the breakdown of touches between the ticket's submission and it being submitted as closed.

Ver comentario · Publicado 24 feb 2021 · Octave

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