Troy Willcox

Previously with chat, the chat would disengage at our closing time, letting people know that we were not available and allowed them to email a request. With the messenger is there a way to do that? We turned it on initially and after our normal chat hours closed, people were still able to try to talk to a human, even though nobody was online in chat. Any way to do updates based on whether or not there is someone to serve them, or (even better) based on what time it is?