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Jim Uomini's Avatar

Jim Uomini

Incorporación 13 may 2021

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Última actividad 10 abr 2024

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RESUMEN DE LA ACTIVIDAD

Última actividad de Jim Uomini

Jim Uomini hizo un comentario,

Comentario de la comunidad Feedback - Admin Center

Is it possible to report on the external_id in Explore?

Answered my own question: You can report on External ID in Explore and can export it with the Advanced Search app.

Ver comentario · Editado 10 abr 2024 · Jim Uomini

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Jim Uomini hizo un comentario,

ComentarioExtending Zendesk

Jacquelyn Brewer We use Email Targets and I believe I was told before that these don't need to be converted. Can you confirm whether or not this is correct?

Ver comentario · Publicado 13 dic 2023 · Jim Uomini

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ComentarioFormatting and customizing your email

Is it necessary to clone all notifications and activate the new versions all at once? Or can we go slowly with both types in use and roll over slowly one trigger at a time?

Thanks

Ver comentario · Publicado 11 ene 2023 · Jim Uomini

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ComentarioEnd-user guide for Help Center

Are there plans to allow filtering on additional fields added to the list view? Like Type (OOTB) or Product (Custom).

Ver comentario · Publicado 02 nov 2022 · Jim Uomini

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Comentario de la comunidad Q&A - Objects, workspaces, and rules

Is there an answer to this request? I have the same issue.

Ver comentario · Publicado 27 sept 2021 · Jim Uomini

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Comentario de la comunidad Feedback - Ticketing system (Support)

One of the most infuriating phrases I hear regularly is we have no plans to develop the basic usability feature you requested but go ahead and leave feedback. What's the point of that when you ignore this kind of feedback and keep rolling out new features. And don't get me started on Explore, which is an inferior reporting engine to the one it replaced. Years go by with things that should be core features not being addressed. Your charm can only go so far to address a product with more holes than Swiss cheese.

Please make support more usable.

Ver comentario · Publicado 07 may 2021 · Jim Uomini

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ComentarioGeneral questions and issues about tickets

One of the most infuriating phrases I hear regularly is we have no plans to develop the basic usability feature you requested but go ahead and leave feedback. What's the point of that when you ignore this kind of feedback and keep rolling out new features. And don't get me started on Explore, which is an inferior reporting engine to the one it replaced. Years go by with things that should be core features not being addressed. Your charm can only go so far to address a product with more holes than Swiss cheese.

Please make support more usable.

Ver comentario · Publicado 07 may 2021 · Jim Uomini

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