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Niraj Makwana's Avatar

Niraj Makwana

Incorporación 13 may 2021

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Última actividad 13 jun 2023

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RESUMEN DE LA ACTIVIDAD

Última actividad de Niraj Makwana

Niraj Makwana hizo un comentario,

ComentarioHow to customize the theme of the help center

So I have used this article to hide sections and it works, but the problem I'm having is, that an an agent the section and articles also become hidden for me. How do I do it so that the normal users can not see the hidden sections but and an admins/agent I see can. I think the only option can be is making each articles set to "Visible to Agents". but there are so many I'd have to set up in that way, any ideas?

 

Ver comentario · Publicado 13 jun 2023 · Niraj Makwana

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Niraj Makwana hizo un comentario,

ComentarioTicket customization

@... Thank you Dave, I was able to get the issue resolved, by raising a ticket and the Zendesk agent getting in touch. 

Thanks

Ver comentario · Publicado 07 sept 2022 · Niraj Makwana

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Niraj Makwana hizo un comentario,

ComentarioTicket customization

Hi, was wonder why added the signature in the View profile is always like a big font, can this changed so its in line with the under text?

Ver comentario · Publicado 01 sept 2022 · Niraj Makwana

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