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Teresa Goodnough
Incorporación 13 may 2021
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Última actividad 27 mar 2023
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Actividad total
20
Votos
11
Suscripciones
5
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Última actividad de Teresa Goodnough
Teresa Goodnough hizo un comentario,
Hi, need to know as soon as possible. Can you report out on a user's primary and secondary email address? If so how?
Ver comentario · Publicado 27 mar 2023 · Teresa Goodnough
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Teresa Goodnough creó una publicación,
Ticket tabs for our team work more efficiently with the Ticket Number and the Ticket Subject. At minimum at least add the option to display Ticket Number and Requester Or Ticket Number and Ticket Subject. Doing so would enhance the agents experience.
Publicado 23 feb 2023 · Teresa Goodnough
2
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6
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2
Comentarios
Teresa Goodnough hizo un comentario,
The agent experience would be enhanced if there is an option to change the view from "oldest to newest" or "newest to oldest". This update would allow the agents more options to organize their workspace.
Ver comentario · Publicado 23 feb 2023 · Teresa Goodnough
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Teresa Goodnough hizo un comentario,
100% agree our team needs the ticket subject back in the tab title or the option to use Ticket Subject and Ticket Number or Requester and Ticket Number
Ver comentario · Publicado 23 feb 2023 · Teresa Goodnough
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