Teresa Goodnough
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Última actividad de Teresa Goodnough-
Teresa Goodnough hizo un comentario,
Hi, need to know as soon as possible. Can you report out on a user's primary and secondary email address? If so how?
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Teresa Goodnough creó una publicación,
New Agent Workspace - Ticket Tab
Ticket tabs for our team work more efficiently with the Ticket Number and the Ticket Subject. At minimum at least add the option to display Ticket Number and Requester Or Ticket Number and Ticket S...
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Teresa Goodnough hizo un comentario,
The agent experience would be enhanced if there is an option to change the view from "oldest to newest" or "newest to oldest". This update would allow the agents more options to organize their work...
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Teresa Goodnough hizo un comentario,
100% agree our team needs the ticket subject back in the tab title or the option to use Ticket Subject and Ticket Number or Requester and Ticket Number