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Support Team

Incorporación 13 may 2021

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Última actividad 22 oct 2021

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Última actividad de Support Team

Support Team creó una publicación,

Publicación Feedback - Reporting and analytics (Explore)

I have two graphs. In one graph it shows the number of tickets i have got for various vendors and in the other graph i have a breakdown on the types of tickets i have for those vendors. So now i want to have the same color for both the graphs for specific vendor. Eg Vendor 1 is red in first graph so in the second graph i want to set vendor 1 as red too. 

Publicado 12 ago 2021 · Support Team

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Support Team hizo un comentario,

ComentarioTicket customization

Hi,

We have a custom field (textbox). Is there a way that i can merge the data that has been entered in that field. E.g: In the custom field i have entered 10 values 

ABC

ABCC

AABC

AABBC

ACB

Now i want all 5 of them to be merged as they were mistypes. The actual value should be ABC but the user has mistypes due to which i need to correct it. So is there a way i can do that ?

Ver comentario · Publicado 26 feb 2021 · Support Team

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