Jan B

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Hello Matthew,  Sorry for the really late response. I could not find the time to reply earlier. (Doing it on my day off now :D)  Did you added the mycompany.zendesk.com to your own URL? (I think ...

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• Jan B
• Creación 19 de noviembre de 2014 14:43
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

@Kevin,  It is possible to add 2 Custom Fonts to your CSS. This is a lot of work, especially when you want headings to have a different Font as normal text. You will have to find all your headers ...

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• Jan B
• Creación 11 de agosto de 2014 12:55
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

@John, using just a TTF set should work. Most of the times Internet Explorer doesn't accept the TTF set and wants a EOT or WOFF format. With the other browsers you can follow the steps in the tip. ...

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• Jan B
• Creación 26 de marzo de 2014 15:08
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Hi Mariah,  As far as I know there is no issue with the Internet Explorers. Be sure that the EOT and TrueType are working, uploaded into Zendesk Assets and programmed into the CSS correctly.  src...

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• Jan B
• Creación 28 de febrero de 2014 08:51
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Thanks Joseph and Tom!  I used a bit of both worlds to get this working. Joseph his setup and Tom's automation are now working on our Zendesk :) Kudos on sharing this! 

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• Jan B
• Creación 21 de enero de 2014 09:01
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Hi Jennifer, It looks great! Thanks for the edit on this article. It should work on every major browser. If any one has questions, feel free to drop a comment!

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• Jan B
• Creación 31 de octubre de 2013 08:56
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Hello again! After some nights trying, I have found a solution for FireFox that will work, but with a catch.  This is the new code that will show the custom font, even in FireFox.  @font-face { f...

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• Jan B
• Creación 30 de octubre de 2013 13:23
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Hello, its me again. I have found something with the custom font in combination with FireFox. FireFox is a really strict browser when it comes to security. Therefore it doesn't like external posted...

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• Jan B
• Creación 23 de octubre de 2013 11:06
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Adding a custom Font Family to Help Center

Thanks for all the positive feedback! And the rework, Jennifer. @Wes, please add your Google Fonts tip. It looks the same, but under the hood it's quite different. You may not even be using the As...

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• Jan B
• Creación 16 de octubre de 2013 20:10
• 0 votos