benoit

1. Comunidad
2. Feedback - Voice (Talk)
3. Limit agents ability to listen to recordings

Sean ChuangI'm digging into Custom Roles and cannot find any option for restricting the access to call recordings, is this feature live ?Thanks,

• Ver comentario
• benoit
• Creación 23 de noviembre de 2022 12:47
• 1 voto

1. Messaging
2. ...
3. Third party and social messaging channels
4. Adding Facebook Messenger channels to the Zendesk Agent Workspace

Hi, What if a Brand has several FB pages (one in country A and one in county B)All the messages coming from Page A need to go to group 1 and all the messages coming from Page B need to go to group ...

• Ver comentario
• benoit
• Creación 3 de marzo de 2021 11:28
• 2 votos