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Sean Russell's Avatar

Sean Russell

Incorporación 13 may 2021

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Última actividad 22 oct 2021

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Última actividad de Sean Russell

Sean Russell creó una publicación,

Publicación Developer - Zendesk APIs

I need to be able to update a ticket's custom_field value with an integer via ZAF Client request (the field "type" is "integer"). Using the request options below, the request is successful and the correct ticket field is updated, however the value is a String instead of Integer. This isn't a huge issue, but will require parsing the value to an integer when reading it, which isn't ideal. Is there a way to change my request to preserve the value's numeric datatype?

The request looks like this:

const options = {
url:`/api/v2/tickets/${ticketID}.json`,
type:"PUT",
contentType:'application/json',
dataType:"json",
data: JSON.stringify({ticket: {custom_fields: [{id: 1500003010701, value: 12}]}}),
}
client.request(options)

And the resulting ticket field looks like this:

{
"id": 1500003010701,
"value": "12"
}

Is there a way to ensure the value will be an Integer (12) rather than a String ("12") ?

Publicado 12 abr 2021 · Sean Russell

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