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Danijel Moric's Avatar

Danijel Moric

Incorporación 16 may 2021

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Última actividad 26 oct 2021

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Danijel Moric hizo un comentario,

ComentarioRouting

Ola Timpson - Thank you!! That worked!! I thought it was necessary to add a view in the routing page to connect/filter the tickets. 

Ver comentario · Publicado 10 mar 2021 · Danijel Moric

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Danijel Moric hizo un comentario,

ComentarioRouting

Hi all, trying to setup skill-based routing for my team.

Following the guide I am almost there. The problem is when I add the rule "Skills is Current user's skill" to the testing view, I receive the error saying the view can't be saved. Any way I can figure out why is the error appearing? The preview is correct but I can't save the view.

Ver comentario · Publicado 09 mar 2021 · Danijel Moric

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