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Kate Sheridan
Incorporación 16 may 2021
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Última actividad 20 sept 2023
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20
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Última actividad de Kate Sheridan
Kate Sheridan hizo un comentario,
- We only support English for the time being
- Summarization might not include every detail originally provided in the ticket
- Expanding, make more formal and make more friendly might omit or mischaracterize information written by the agent in composer (each of those actions is initiated by agent and is easily reservable)
- Features might work slower than expected
- Features might be unavailable from time to time
- Features might be discontinued or significantly changed during and after the EAP
Ver comentario · Publicado 20 jul 2023 · Kate Sheridan
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Kate Sheridan hizo un comentario,
My guess it that ZD will never improve this feature. As long as the Quickie Plus app is around, anyway. Which is what we were forced to pay for, to get what we needed. It's likely they profit from this, so why would they enhance this feature when they are getting paid for an external app to do the job.
Ver comentario · Publicado 11 oct 2022 · Kate Sheridan
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Kate Sheridan hizo un comentario,
2 years in the planning now! what's happening?
Ver comentario · Publicado 06 may 2022 · Kate Sheridan
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Kate Sheridan hizo un comentario,
Is there anyway to hide/remove Suspend Access from the dropdown? We have no need for this as we sync user changes from our CRM system and we don't want agents to Suspend Access and break the process, subsequently.
Ver comentario · Publicado 22 abr 2021 · Kate Sheridan
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