Búsquedas recientes


No hay búsquedas recientes

Movell Sarran's Avatar

Movell Sarran

Incorporación 27 feb 2023

·

Última actividad 08 dic 2023

Seguimientos

0

Seguidores

0

Actividad total

41

Votos

23

Suscripciones

10

RESUMEN DE LA ACTIVIDAD

Última actividad de Movell Sarran

Movell Sarran hizo un comentario,

ComentarioGeneral questions about email and email template

Where are you with this Zendesk?
Why does a system not email back to the email that submitted the ticket? what the logic?

Ver comentario · Publicado 08 dic 2023 · Movell Sarran

0

Seguidores

1

Voto

0

Comentarios


Movell Sarran hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Any update on this? 
What is the logic in not emailing back to the email address that emailed us?

Ver comentario · Publicado 08 dic 2023 · Movell Sarran

0

Seguidores

1

Voto

0

Comentarios


Movell Sarran hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Has this been resolved yet? 

Ver comentario · Publicado 20 jul 2023 · Movell Sarran

0

Seguidores

1

Voto

0

Comentarios


Movell Sarran hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

just saw this: You will now receive a notification if there are posts or comments in the content moderation queue when it is checked every four hours. You will also receive notifications for the spam queue.

https://support.zendesk.com/hc/en-us/articles/4408894193562-Moderating-end-user-content 

Ver comentario · Editado 28 jun 2023 · Movell Sarran

0

Seguidores

0

Votos

0

Comentarios


Movell Sarran hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

is there a way to get alerted when there is something to approve? i see a Follow button but where does that notify you? Nothing sent out after testing.

Ver comentario · Publicado 28 jun 2023 · Movell Sarran

0

Seguidores

0

Votos

0

Comentarios


Movell Sarran hizo un comentario,

ComentarioWorking with articles in the knowledge base

Can you insert Guide articles easily into Agent Live Chats?

Ver comentario · Publicado 10 abr 2023 · Movell Sarran

0

Seguidores

0

Votos

0

Comentarios


Movell Sarran hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Please bring back the numbers. We have multiple views, with 100s of tickets, where skipping to Page X was much more valuable than clicking Next many times.

Ver comentario · Publicado 28 mar 2023 · Movell Sarran

0

Seguidores

9

Votos

0

Comentarios


Movell Sarran hizo un comentario,

ComentarioWorking with articles in the knowledge base

Can you insert Guide articles easily into Agent Live Chats?

Ver comentario · Publicado 27 feb 2023 · Movell Sarran

0

Seguidores

1

Voto

0

Comentarios