Movell Sarran

1. Comunidad
2. Zendesk Explore - Large report exports EAP
3. What is the large report exports EAP?

Same as above please.

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• Movell Sarran
• Creación 13 de octubre de 2023 07:48
• 1 voto

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Chat Sound Notifications

Has this been resolved yet? 

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• Movell Sarran
• Creación 20 de julio de 2023 19:15
• 1 voto

1. Comunidad
2. Zendesk Suite Q&A
3. Require Posts Be Approved

just saw this: You will now receive a notification if there are posts or comments in the content moderation queue when it is checked every four hours. You will also receive notifications for the sp...

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• Movell Sarran
• Editado 28 de junio de 2023 22:58
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Require Posts Be Approved

is there a way to get alerted when there is something to approve? i see a Follow button but where does that notify you? Nothing sent out after testing.

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• Movell Sarran
• Creación 28 de junio de 2023 22:56
• 0 votos

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting and editing links in articles

Can you insert Guide articles easily into Agent Live Chats?

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• Movell Sarran
• Creación 10 de abril de 2023 17:30
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. ZD view- Display number of pages

Please bring back the numbers. We have multiple views, with 100s of tickets, where skipping to Page X was much more valuable than clicking Next many times.

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• Movell Sarran
• Creación 28 de marzo de 2023 22:07
• 8 votos

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting and editing links in articles

Can you insert Guide articles easily into Agent Live Chats?

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• Movell Sarran
• Creación 27 de febrero de 2023 19:03
• 1 voto