Scott Davis
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Última actividad de Scott Davis-
Scott Davis hizo un comentario,
+ 1. We just move to the new agent workspace, and alas, are also missing the subject in the tabs. It is easier to keep track of tickets when using the subject, not the submitter. We have submitter...
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Scott Davis hizo un comentario,
currently, {{ticket.url}} does not render as a clickable URL in email notifications. is there a way to do this?
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Scott Davis hizo un comentario,
I've created a custom text field called URL. is displays on the left side of the agent interface in support. Is there a way to make it clickable? Right now it's just text. Perhaps a new custom fiel...