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Rick Anderlick's Avatar

Rick Anderlick

Incorporación 13 may 2021

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Última actividad 16 oct 2021

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Última actividad de Rick Anderlick

Rick Anderlick hizo un comentario,

ComentarioSecurity and user access in Zendesk Support

Hello,

 

Regarding the "Requiring that your users register to use your Zendesk" I'd like to understand what would happen in a particular scenario. 

Say a ticket is opened by a registered user but later updated by an unregistered user that is added into the conversation. Since the ticket had already been created does the unregistered user's message still get delivered or is it suspended until they register?

 

Ver comentario · Publicado 30 ene 2021 · Rick Anderlick

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