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Kerry Washington's Avatar

Kerry Washington

Incorporación 13 may 2021

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Última actividad 16 oct 2021

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Última actividad de Kerry Washington

Kerry Washington hizo un comentario,

ComentarioSetting up Zendesk Guide

Following the step show above, we still are unable to save to the CNAME DNS record.

When you browse to the subdomain, it directs to a Zendesk 404 page.  So, it suggests the routing is somewhat correct.

Is it a problem on the Zendesk side?

Ver comentario · Publicado 16 abr 2021 · Kerry Washington

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Kerry Washington hizo un comentario,

ComentarioSetting up Zendesk Guide

The article does not map to my attempt to Host Mapping. 
We setup the CNAME and the DNS is forward users to my domain: support.lite-wallet.org.
That is setup properly and we know because when  you click on it, it redirects to Zendesk.

However, the page is the 404 type page.

Furthermore, in my dashboard when i try to set the domain into the host mapping window, it gives an error saying the CNAME is mis -set.  Can someone help?

Ver comentario · Publicado 07 abr 2021 · Kerry Washington

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