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Kaela Chandrasekaran's Avatar

Kaela Chandrasekaran

Incorporación 13 may 2021

·

Última actividad 09 jun 2022

GoEnvoy.co

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Última actividad de Kaela Chandrasekaran

Kaela Chandrasekaran hizo un comentario,

Comentario de la comunidad Developer - Zendesk APIs

Can you share your code? Where are you calling the api from?

Ver comentario · Publicado 10 feb 2022 · Kaela Chandrasekaran

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Kaela Chandrasekaran hizo un comentario,

ComentarioSingle sign-on

Hi Darenne -

Are you saying that one could write a routing script that would send users to standard Zendesk auth for some brands but to an SSO page for others? I understand sending users to different SSO pages based on brand but with both returning JWT tokens. I wasn't aware you can use Zendesk native auth as an option.  

Ver comentario · Publicado 09 feb 2022 · Kaela Chandrasekaran

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Kaela Chandrasekaran creó una publicación,

Publicación Developer - Zendesk APIs

I am wondering if you can back date community comments (as part of a migration). In the past, you could not but I half remember that this changed. In the documentation it says:

"When the comment was created. *Writable on create by Help Center managers -- see Create Comment"

but Create Post Comment does not have any information on create date. Can you confirm that setting date is possible?

https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment

Publicado 02 nov 2021 · Kaela Chandrasekaran

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Kaela Chandrasekaran hizo un comentario,

Comentario de la comunidad Developer - Zendesk Apps Framework (ZAF)

I have a similar error - my setting is in a value of custom header but it looks blank when reaching the remote server. I have confirmed that the remote server does not echo back the value. Is there an issue with using a secure setting like this:

"cors": true,
"url":metadataSettings.baseUrl
"method":"POST",
"headers": {
"Accept":"application/json",
"abc-app-key":"{{setting.appkey}}",
"Content-Type":"application/json"
},
"secure":true,
"data":"{'appTypeID':4,}"

Ver comentario · Publicado 04 oct 2021 · Kaela Chandrasekaran

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Kaela Chandrasekaran hizo un comentario,

ComentarioUsing help center search

I would like to be able to set the base URL for my sources. For example, if my blog is at www.[domain].com/blog I want the source link to go there. Currently, it looks like the link is autogenerated to www.[domain].com URL. I can change this via customization in the theme but it would be nice to have that as part of the create source API. Is that something you may support in the future?

Ver comentario · Publicado 03 ago 2021 · Kaela Chandrasekaran

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