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Peter Coleman's Avatar

Peter Coleman

Incorporación 13 may 2021

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Última actividad 29 nov 2023

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Última actividad de Peter Coleman

Peter Coleman hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)


100%
This bouncing arrow is so annoying, it keeps distracting from focusing on the actual ticket, and takes up precious UI space to actually read the ticket.

Ver comentario · Editado 29 nov 2023 · Peter Coleman

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Peter Coleman hizo un comentario,

ComentarioWorking with articles in the knowledge base

Hey Katarzyna Karpinska

Is there a way to create content blocks of a single word?

Currently we have a lot of articles with different commands, which ideally could be updated every time a new product version goes out. For example:

C:\Program Files\\.exe --large
C:\Program Files\\.exe --small
/usr/local// --large
/usr/local// --small
/Applications// --large
/Applications// --small

Ideally we would just update the content block, and it would update all commands in all articles at the same time. It looks like content blocks replace the entire line, which would, in the above example, not save any time compared to manually updating.

Is there a way just to have single words/short phrases update across all articles, or could content blocks please be updated to allow single words/short phrases?

Ver comentario · Publicado 16 mar 2022 · Peter Coleman

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Peter Coleman hizo un comentario,

ComentarioTicket basics

Hey there,

With the new update, it looks like the only way to tab indent is to use Ctrl+], which is very irritating and annoying, especially as I use Tab to indent in every other text editor.

Is there a way to enable the old and standard method of using Tab to indent text?

Regards,

Peter

Ver comentario · Publicado 08 mar 2022 · Peter Coleman

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