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Katie Arathoon

Incorporación 13 may 2021

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Última actividad 22 ago 2024

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Última actividad de Katie Arathoon

Katie Arathoon hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Thank you! Another use-case: we want to check guides that have recently been published to confirm they've been translated. Right now we're unable to do this in a straightforward way, and it's causing us to do time-consuming workarounds. 

Ver comentario · Publicado 10 abr 2024 · Katie Arathoon

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Katie Arathoon creó una publicación,

Publicación Feedback - Help Center (Guide)

If someone asks me "What new guides did we publish last month?" or "How many guides have we published this year?" I can't answer them. It's embarrassing.

  • Admin > History > Published shows all published updates, not just first publication
  • Admin > History > Article created doesn't work, because we sometimes create and start drafting articles months in advance of actual publication, or create and don't publish

Publicado 19 mar 2024 · Katie Arathoon

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Katie Arathoon creó una publicación,

Publicación Feedback - Help Center (Guide)

Right now you can go into Admin > Lists > Content blocks to see a list of content blocks, and click into them to see which guides are connected to each block.

But there's no place to review a list of guides and see at a glance which ones contain content blocks. Ideally, we'd be able to see it at Admin > Lists > articles, as an optional column:

Publicado 19 mar 2024 · Katie Arathoon

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Katie Arathoon hizo un comentario,

ComentarioAnnouncements

Glad that improvements to the guide editor are on your radar! A flag: in the video, I'm not seeing the option to assign guides. We use this feature to note who's saved updates to a guide when it has unpublished changes. That way if one writer goes in and sees it's assigned to someone else, they can reach out to them to discuss the changes / how long it'll be till the update is published, etc.

Without the visibility of the Assign feature I'm worried we'll publish over saved changes without realizing.

Ver comentario · Publicado 12 dic 2023 · Katie Arathoon

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Katie Arathoon hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Seconding this, this is something we've wanted for years now. We've created entire workflows in Jira to try and track the history of why we made changes to guides. It would be much easier to have an in-app way of noting, "Don't change paragraph three without discussing with Legal first" etc etc.

Ver comentario · Publicado 13 nov 2023 · Katie Arathoon

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