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Paul Doyle
Incorporación 07 oct 2022
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Última actividad 01 mar 2023
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Última actividad de Paul Doyle
Paul Doyle hizo un comentario,
If a secondary email address is added to an End User, will those 'closed' tickets associated to the secondary email address be available to the primary email address / user? I know open/pending tickets will be.
We have found that when merging accounts, the historic 'closed' tickets are not available for the primary user.
Our clients are looking to change their email address domain, but concerned about losing historic tickets which they require to view.
Ver comentario · Publicado 07 oct 2022 · Paul Doyle
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