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Soo Hian Foo

Incorporación 16 may 2021

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Última actividad 31 ene 2022

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Última actividad de Soo Hian Foo

Soo Hian Foo hizo un comentario,

ComentarioUsers, groups, and organizations

Hi, we are encountering the same problem of deleting bulk end users and their forum content from our zendesk guide/gather. 

It's slow and tedious to delete page by page of users, is there another way?

 

Ver comentario · Publicado 31 ene 2022 · Soo Hian Foo

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Soo Hian Foo hizo un comentario,

ComentarioUsing content publishing flows

Hi @...

Can you help re: this:

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion?

 

 

Ver comentario · Publicado 05 ene 2022 · Soo Hian Foo

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Soo Hian Foo hizo un comentario,

ComentarioUsing content publishing flows

Hi Jennifer Rowe ,

thanks for sharing about promoting articles for Guide (help center).

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion? Like a template?


Ver comentario · Editado 20 dic 2021 · Soo Hian Foo

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Soo Hian Foo hizo un comentario,

ComentarioEnd-user guide for Help Center

Hi, can we only set the search to find Help Center articles and not community topics/posts?

Is there a setting for this? Thank you!

Ver comentario · Publicado 18 feb 2021 · Soo Hian Foo

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