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Peter F's Avatar

Peter F

Incorporación 16 may 2021

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Última actividad 08 may 2023

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Última actividad de Peter F

Peter F hizo un comentario,

ComentarioSEO and help center search

is it expected that the user is directed to a "page not found" when clicking the original link and then the redirect happens after 2-3 seconds? Im hoping for users to not see this as they may think that the article is gone. 

Ver comentario · Publicado 14 abr 2023 · Peter F

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Peter F hizo un comentario,

ComentarioSetting up and managing community

hi John DiGregorio, in theme customization you can disable comments to KB articles. To my knowledge, this is global and cannot be applied per article. 

Ver comentario · Publicado 21 oct 2022 · Peter F

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Peter F hizo un comentario,

ComentarioSetting up and managing community

Hi, is there a way for the creator of the original post to mark their question as answered. I want to avoid having moderators and managers mark every post as answered. 

Ver comentario · Publicado 19 may 2021 · Peter F

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Peter F hizo un comentario,

ComentarioUsing themes and customizing your Help Center

i have uploaded a 1600x300 image to my help center "hero image" but on higher res screens the edges are getting cut off. Are there tricks to preventing this? 

Ver comentario · Publicado 11 ene 2021 · Peter F

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