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Mason Jackson

Incorporación 16 may 2021

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Última actividad 16 oct 2021

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Última actividad de Mason Jackson

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ComentarioSlack integration

I saw a comment from @... that the ability to customize the notifications being sent to Slack was coming potentially at the end of 2020.  Any update on that?  We've recently hooked our two platforms together and when a long thread is sent to Zendesk to open a ticket the entire body of the ticket gets posted in Slack taking up the entire screen.  Ideally we just want the Subject to come through.

Ver comentario · Publicado 12 abr 2021 · Mason Jackson

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