Eduardo Santos

Hi Kumar B,


Try to put "haritech" only.

Hi @Jason , at the moment it is not possible to collect this information, as we were not able to use the parameters of the other requests to use in the new request.

Follow the example images

I saved the userid as a variable, and I can't use this variable in another API call like this.

And for your 401 error, you need to create a global token or use a Base64 token with your username and password, and you need to enable that within Zendesk.

You can follow this instruction https://developer.zendesk.com/api-reference/ticketing/introduction/#security-and-authentication