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Kristin Sours's Avatar

Kristin Sours

Incorporación 22 oct 2021

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Última actividad 22 oct 2021

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Última actividad de Kristin Sours

Kristin Sours hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

I'm unsure why this isn't a function because I can't think of any business where this wouldn't come in handy.  For us, we have an online subscription and our support guide is made up of 6 categories.  Each category or "help topic" has sections that would have the same answer as another one...the problem is we don't always know how our clients are going to start searching for that answer.

While it might seem like our "Getting Started" page is the best place to find our template, someone else might start with our "Maximizing your Subscription" page instead (as an example)  The fact that I can't put 1 article in more than 1 place seems almost strange to me.  Is there anyone who doesn't need this? 

It also doesn't seem like it should be a hard thing to allow but I'm not going to pretend that I understand.  I'm loving your product so far but this is very limiting.

THIS IS A #1 for us and PLEASE DO THIS ASAP!!!!!

Ver comentario · Publicado 02 ene 2018 · Kristin Sours

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