Brian Takeda
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Última actividad de Brian Takeda-
Brian Takeda hizo un comentario,
Adding another +1 here. If the end-user is able to do this through an email ticket submission, they should also be able to do this when submitting directly through our new ticket form.
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Brian Takeda hizo un comentario,
Adding a +1 to this idea / thread. Agreed - It's pretty frustrating that this functionality has been removed, and that there is seemingly no consideration to adding this back into the latest versio...
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Brian Takeda hizo un comentario,
+1 This is a feature that would be useful for Zendesk Admin users. I'm running into scenarios where our organization's closed tickets are not categorized properly, or are missing info in fields tha...