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Player Support Team
Incorporación 28 may 2021
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Última actividad 06 dic 2024
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Última actividad de Player Support Team
Player Support Team hizo un comentario,
Any updates here?
Ver comentario · Publicado 06 dic 2024 · Player Support Team
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Player Support Team hizo un comentario,
Are there any updates on this ‘full layout customization’ thing?
Ver comentario · Publicado 10 jul 2024 · Player Support Team
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Player Support Team creó una publicación,
We have some Mobile SDK apps that perform different actions (e.g, creating Zendesk user identity, creating tickets etc).
What happens when the setup settings get completely deleted (either on purpose or by mistake)?
- Does Zendesk have a backup that continues collecting some incoming data?
- Will we have to redeploy the app to the store with new credentials written from scratch, or is there a way to revert the changes?
Thanks!
Publicado 19 may 2023 · Player Support Team
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Player Support Team hizo un comentario,
Same here (and the same outcome from Support as well).
The browser gives cross-origin errors in the console that weren't appearing just yesterday.
Ver comentario · Publicado 25 ene 2023 · Player Support Team
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Player Support Team hizo un comentario,
Adrien Bou Ifra Saqlain
Looks like I found the reason for the breadcrumbs issue.
The matter is:
You may have multiple categories in different languages. The breadcrumbs should be fine as long as all of them are translated into all the languages.
As soon as you have only one category being translated to French, the breadcrumbs will simply skip its name.
Solution:
Add another category (even if you don't need one), translate its name to French and you should be good to go.
As for the cons, this may add another button (the Category itself) to the Home page, while having only one category reflects sections directly on the Home page.
Ver comentario · Editado 03 nov 2022 · Player Support Team
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Player Support Team hizo un comentario,
Hello Ifra Saqlain
It does appear when you create a new category.
However, the new Copenhagen theme (without any custom code) won't reflect it as well.
So what next? Do we need to move all the articles and create new sections within new category?
What if it was linked in many places (e.g apps and company website)?
It just shouldn't be like that, someone has to take a look at it.
Ver comentario · Publicado 03 nov 2022 · Player Support Team
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Player Support Team hizo un comentario,
Hey Ifra Saqlain,
I'm having the same breadcrumbs problem with Ukrainian and Chinese languages. The categories' translations are there, and language variants for both sections and articles are also present. I'm using V1.
What could be the issue?
Ver comentario · Publicado 08 jun 2022 · Player Support Team
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Player Support Team hizo un comentario,
Greetings! The setting would be benefitial for us, too.
Ver comentario · Publicado 06 oct 2021 · Player Support Team
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Player Support Team hizo un comentario,
@... hi!
Any updates on this? We are facing the same issue with drop-downs.
Thanks!
Ver comentario · Publicado 08 sept 2021 · Player Support Team
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