Vigo W

Hello, what is the best way to express the conditions for when a ticket is created/updated or deleted? 

I've noticed there is a field "update_type" which has values: "Create" or "Change", so I think the following means when a ticket is updated or created? 

{
  "any": [
    {"field": "update_type", "value": "Create"},
    {"field": "update_type", "value": "Change"}
  ]
}

 

Somewhere else I've also read there is a "status" field, as well as "Ticket Is", but not sure how those translate to conditions. Additionally, I'm not sure how "ticket is deleted" is expressed as a condition, or if it's supported at all.

Appreciate any insight, thank you!