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thomas osowski
Incorporación 22 oct 2021
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Última actividad 22 oct 2021
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I'd like to have a few 'place holder' status values that represent the progress of the ticket. As we will likely integrate w/ a bug tracking system, it would be nice to have a In Progress and Pending Release. These would react to customer actions by changing to Open as per existing Status.
Additionally, I'd also like the ability to rename a Status, such as Pending to With Customer. That said, this isn't a deal-breaker in our eval, but a nice to have.
Ver comentario · Publicado 04 feb 2011 · thomas osowski
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