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Paul Reeves

Incorporación 22 oct 2021

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Última actividad 22 oct 2021

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Última actividad de Paul Reeves

Paul Reeves hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+1 for this functionality

Ver comentario · Publicado 24 may 2012 · Paul Reeves

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Paul Reeves hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

+10. I upgraded to Enterprise so I could export data to CSV so I can do cleansing in Excel.

My request is not to edit closed tickets. My request is to be able to do analysis on closed tickets.  I'd like to use existing fields, but I am sure there are plenty of ways to allow me to annotate so I can see statics/trends/distribution of issues.

This is an opportunity for either Zendesk or a competitor.

Ver comentario · Publicado 27 sept 2011 · Paul Reeves

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