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Cheshire Yang
Incorporación 22 oct 2021
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Última actividad 22 oct 2021
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Última actividad de Cheshire Yang
Cheshire Yang hizo un comentario,
Comentario de la comunidad Feedback - Ticketing system (Support)
+1 Great reasons have been brought up. Very disappointed this has been requested for years and ZenDesk continues to ignore this. The official workaround suggested is very cumbersome.
ZenDesk, consider demonstrating that you care about the agent experience by implementing this feature. I was very surprised this wasn't already part of the basic product functionality. It feels like it should be an obvious default option.
Ver comentario · Publicado 19 abr 2021 · Cheshire Yang
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