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Alan Pinstein
Incorporación 22 oct 2021
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Última actividad 22 oct 2021
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Comentario de la comunidad Feedback - Ticketing system (Support)
We are experiencing this bug as well. It's particularly annoying in our case as we have multiple product groups and the follow-ups all end up in a single group and the tickets must be re-assigned to be seen.
This seems like it's a clear bug... and frankly doesn't even seem to match the documented behavior of follow-up which is to "copy all ticket data" from original ticket.
Ver comentario · Publicado 22 abr 2015 · Alan Pinstein
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