Mark Whisler

Agreed. +1, bump, nudge nudge to all this.  In addition, I'd like to see more component configuration in the Help Center.  It's too static!  For example, the request_table component could be expanded to allow columns to be specified or let us pull from a custom view.

I also suggest making the My requests table sortable by columns. I mean, it's a table, right? With the onslaught of tickets our clients create, we are forced to create a custom portal simply because the Help Center features aren't there.

I know you guys have a large backlog already, but thanks for considering.