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Anne Griepenburg
Incorporación 22 oct 2021
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Última actividad 22 oct 2021
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Última actividad de Anne Griepenburg
Anne Griepenburg hizo un comentario,
Comentario de la comunidad Feedback - Ticketing system (Support)
Yes! I can't use the Dashboard because Pending cases are hidden and that is a large part of support is going through and following up with clients to confirm that issues are actually solved. I'm new to ZenDesk so don't have more feedback yet, but that is a glaring problem and I will recommend that new users not use the Dashboard until Pending tickets are able to be added as it is currently a misleading view.
Ver comentario · Publicado 07 feb 2014 · Anne Griepenburg
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