Búsquedas recientes


No hay búsquedas recientes

John Brunker's Avatar

John Brunker

Incorporación 16 oct 2021

·

Última actividad 27 dic 2023

Seguimientos

0

Seguidores

0

Actividad total

29

Votos

3

Suscripciones

13

RESUMEN DE LA ACTIVIDAD

Última actividad de John Brunker

John Brunker hizo un comentario,

ComentarioTriggers and automations

Thanks Raman Kalia. I tried this also but nothing is firing when I have this setting. I wonder if there is some other attribute that would need to change from the recipe above.

Ver comentario · Publicado 14 oct 2022 · John Brunker

0

Seguidores

0

Votos

0

Comentarios


John Brunker hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Ludmila Buza Were you able to do this on ticket types other than "Task"?

Ver comentario · Publicado 04 oct 2022 · John Brunker

0

Seguidores

0

Votos

0

Comentarios


John Brunker hizo un comentario,

ComentarioExtending Zendesk

Thanks for the quick response Greg. I have tried inserting the code snippet via source code with no luck.

I had installed this app as I thought it was required to enable this type of embedding. https://www.zendesk.com/marketplace/apps/support/1/iframe/

In the setup for this it asks for the iFrame URL. We are trying to embed Sprout videos. I've attached a screen shot.

Here is an example embed code.

Any ideas?

 

 

Ver comentario · Publicado 26 sept 2022 · John Brunker

0

Seguidores

0

Votos

0

Comentarios


John Brunker hizo un comentario,

ComentarioExtending Zendesk

We're looking to utilize this to embed Sprout videos in various help center articles but not having any luck. What would be the proper input for the iFrame URL field in the app setup?

Ver comentario · Publicado 26 sept 2022 · John Brunker

0

Seguidores

0

Votos

0

Comentarios


John Brunker hizo un comentario,

ComentarioEnd users and organizations

It would also be great if we could search/filter by tags.

Ver comentario · Publicado 08 abr 2022 · John Brunker

0

Seguidores

3

Votos

0

Comentarios


John Brunker hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Ditto all of the above. +1

Ver comentario · Publicado 03 ene 2022 · John Brunker

0

Seguidores

2

Votos

0

Comentarios


John Brunker hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

Can you share a link to the Confluence integration documentation. I'm not finding that anywhere. Thanks.

Ver comentario · Publicado 08 nov 2021 · John Brunker

0

Seguidores

0

Votos

0

Comentarios


John Brunker creó una publicación,

Publicación Feedback - Admin Center

It would be nice to see the user's role info in the initial view.

Publicado 03 sept 2021 · John Brunker

10

Seguidores

8

Votos

2

Comentarios


John Brunker hizo un comentario,

Comentario de la comunidad Q&A - Chat, messaging, and widgets

You are wonderful. That was it. Thanks so much for your help.

Ver comentario · Publicado 22 jun 2021 · John Brunker

0

Seguidores

1

Voto

0

Comentarios


John Brunker hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Yes, it would be very helpful if a macro could be set up to automatically link an incident to an existing problem ticket.

Ver comentario · Publicado 21 jun 2021 · John Brunker

0

Seguidores

0

Votos

0

Comentarios