Than Tibbetts

Incorporación 22 oct 2021

Última actividad 22 oct 2021

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Than Tibbetts creó una publicación, 24 de febrero de 2012 18:07

Publicación Feedback - Community Forums (Gather)

Our users are replying to forum topics via email and each reply is creating a new ticket.

Since they can reply to support tickets with email, it seems like they should be able to reply to forum notifications, no?

It silly to require users to interact with Zendesk differently based on a slightly different context — support tickets vs. a topic conversation.

Publicado 24 feb 2012 · Than Tibbetts

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