Dbaker

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Stopping the reopening tickets by a ' Thank you ' response.

I would just like to see an option/setting to control "Replies to solved tickets will reopen tickets" - yes or no checkbox.  We use Spiceworks for internal IT tickets and that is exactly how they h...

• Ver comentario
• Dbaker
• Creación 30 de octubre de 2015 15:48
• 4 votos