Tanya Anderson

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

I've mentioned before in this thread, but now that Zendesk may be working toward this goal...  The reason we need a custom status is because we share one department's ticket with a 3rd party vendor...

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• Tanya Anderson
• Creación 14 de diciembre de 2018 22:36
• 2 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Hi Zendesk Team:  We also would like a custom status option.  Our reason is because we share some tickets with a 3rd party vendor who only bills once monthly. They don't close tickets until they've...

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• Tanya Anderson
• Creación 8 de marzo de 2018 01:41
• 1 voto